Out of Warranty Repairs
Out of Warranty Repairs.
A £35.00 (ex-VAT)/ €42 inspection fee will be charged for all Out of Warranty products before RMA authorisation number can be issued.
This can be paid at: OOW Fee
This fee covers the inspection of the unit for the fault described in the RMA form submitted and return shipping to mainland UK addresses only.
The LILIN UK repairs department will contact you with the cost of repair for approval and payment before carrying them out.
We cannot guarantee that the product can be repaired; if repair is not possible a quotation for equivalent product will be issued and original faulty product can either be returned to you or disposed of safely by LILIN UK.
Any RMA form where a serial number is not provided for warranty check will be processed as an Out of Warranty repair.